The air conditioning system in your house is an integral part of the investment in your home, and if it stops working correctly, you need to find a qualified technician to fix it. If you do not choose the right technician, you may end up paying a lot of money for work that was not done right, or you might be paying too much for a straightforward job. Here are a dozen points to keep in mind when you hire someone to fix your air conditioning system.
It is important to start by doing some basic research. Understand the type of system you have so you are familiar with the model, brand, and the maintenance record. Check whether any rooms in your home are not at a comfortable temperature to help in assessing the problem. This will help you identify the right sort of repair.
When you understand your air conditioner unit better, you will be able to be confident about diagnosing what might be wrong with it. This will help you save money since in some cases you will not need to call in a technician if you can fix the problem yourself.
If the problem is trickier, you should definitely call in a professional. It may be more expensive to do so, but it is better to have the problem fixed properly the first time, so you do not have to call someone in again.
2. Check Around
How can you find the right sort of help? Ask your friends and neighbors if they have any recommendations. If that doesn’t work, look online for reviews of local companies. You can read about the experiences that other customers have had when they hired a particular company.
Check-in with the Better Business Bureau and find out if there have been complaints about a particular technician or company that you want to hire. It is a good idea to make a list of at least three people you would like to consider to fix your air conditioner.
3. Look For Experienced Technicians
Find out how experienced the potential technician is by looking at their website and by contacting them directly. Try to get answers to the following questions:
- Have they been in business for a long time?
- Do they work on a full-time basis? Or are they part-time?
- What are their specialties?
- Do they make an effort to upgrade their knowledge and training to deal with new technology?
- The best choice is a full-time, professional technician who has worked on your air conditioner model in the past. It is particularly important to get someone with experience on similar systems if you have an air conditioner that is cutting edge, or that has very old technology.
4. Check On Compliance With Legal Issues
Check that your contractor has a current license. Also, check that they have liability insurance and that they are covered by worker’s compensation. Otherwise, you might be financially liable if something goes wrong. Also, verify that the contractor obeys all safety and health regulations.
5. Check References
Find out whether the technician provides good service by contacting previous customers.
Call at least three or four previous customers and ask whether the job was done properly and on budget and whether there were any problems after the work was done.
6. Ask Specific Questions
Tell the contractor any specific questions you may have about the work in question. For example, tell them if it needs to be done by a certain time, and ask what sort of equipment they use.
7. Brand Names
If you are considering a new air conditioner, ask what brands they deal with. If you already know which model you want, be sure the contractor carries that type.
8. Think Ecologically
If you are concerned about the environment, ask the company if they do anything to help conserve energy and water. A good contractor will give you information about how efficient the system is and how it impacts the environment.
9. Itemize The Costs
Have each potential contractor give you an itemized estimate in writing, including the cost of labor and materials, applicable warranties, and any rebates of taxes that may be available for some energy-efficient products.
Remember that you will incur upfront costs on the repair as well as long term costs. Hiring a cheap technician may not make up for more expensive long term costs that follow later. Find out if the company offers any special deals.
10. Discuss The Payment Schedule
Speak with the contractor regarding the payment schedule. A very large job may need a deposit upfront and the payment of incremental payments later. Check all the fine print to see what costs you must pay, and be sure you can fit any extra payments in your budget.
11. You Must Work Together
The contractor should take the time to inspect your air conditioning system and how it cools your home so that they can decide what your needs are. It is important to consider the size of your home, the layout, and the state of your ductwork, in case there are leaks in the system. If the technician does not wish to work with you in advance to evaluate your needs, this is a red flag.
12. Get It All Documented
Be sure to have a written proposal in place before you commit to hiring the technician you have chosen. A contract will spell out the costs of the job, the schedule of the project, warranty information, and any specific models to be installed. All promises made orally should be included. Never pay any money in advance or sign a contract if you don’t agree with all parts of it and understand it thoroughly.
It may seem difficult to find the right technician to fix your air conditioner, but these tips will help you to find the right person for the job. Use these tips to find the best contractor and safeguard your investment in the air conditioning of the home.